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REFUND POLICY

  • Returns are accepted only within 30 days from the date of delivery.

  • Please ensure the product is in its original condition.

  • If there’s any physical damage, please write to us at contact@viralbraingroup.com.

  • All our products carry a 1-year warranty.

  • To request a return, please write to us at contact@viralbraingroup.com.

  • In case of damaged or wrong items are received, please make sure that you raise an exchange request

  • For faulty or damaged items received, we will be sending a free replacement.

  • Viral Brain Systems will bear the full shipping cost in case a faulty or damaged item is delivered.

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